Yesterday I went into the city at some horribly early hour for a conference. It being the middle of the week I went in by bus and even though I was only half awake I was really impressed by the bus driver. He was very aware of people racing to catch the bus, and if he had to wait a minute for someone to reach him before he shut the doors, he did so.
Now I don't use the bus a lot, especially at this time in a morning. And I'm aware that timetables must be stuck to. But this little thoughtfulness made several people's day a lot better than it could have been if they had missed their bus.
Yes, another one would have come along fairly quickly, but that's not the point. That bus driver didn't have to wait, but he waited all the same. And that made me smile at a time in the morning when my eyes aren't even properly open yet!
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